Yesterday, the DfE launched a new helpline to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helpline as follows:

Phone: 0800 046 8687
Email: DfE.coronavirushelpline@education.gov.uk
Opening hours: 8am to 6pm (Monday to Friday)

They have said that no school should close in response to a suspected (or confirmed) COVID-19 case unless advised to do so by Public Health England.